Find
answers to a few of the most
commonly-asked
questions
here...
Differences Between Merchant
Accounts and Payment Gateways
What is an Affiliate
Program?
More on
Authorize.net
Is it Possible to Try Before I
Buy?
Customer
Support
Our
Guarantee
Account
Login
Our Affiliate
Program
Your Prices Are Very Cheap.
Does this reflect in Your Customer
Service?
What Is Fantastico Deluxe
and How Will It Help Me?
Do You Offer a GOOD online
Site Builder?
Will Refunds be a
Hassle?
If I Sign Up Today, How Long
Will It Take Before My Account Is
Ready?
I Am New to ECommerce. Will
You Provide Guidance?
Can I Customize the Coding
of My Shopping
Cart?
Differences
Between Merchant Accounts and Payment Gateways
-Merchant
Accounts
A Merchant Account is a bank account that is
used specifically for the purpose of collecting proceeds from
bank account and
credit card payment transactions. A Card Not
Present (CNP) merchant account is used by merchants who receive
payments
electronically or in situations where payment is
not physically presented to the merchant by the consumer at the
time of the
transaction.
A Card Present (CP) merchant
account is used by merchants who receive payments in a
physical location, where payment is
physically presented to the merchant by the
customer at the time of the transaction
-Payment Gateway Accounts
A Payment Gateway Account is the communication tool
that enables you to authorize, settle and manage
credit card and electronic check payments. In
other words, an online payment gateway virtually replaces the
traditional
credit card swipe machine you find in the physical
retail world. It captures your customers’ payment data and
securely
communicates with the appropriate financial
institution to process and deposit proceeds into your merchant
account.
Many gateways, such as Authorize.nets Payment
Gateway, also provides tools and solutions that
help you manually submit
transactions, protect your business and your
customers from fraud, secure online access to transaction
records so you can
track sales; and best of all customer support
is free.
-What Will You Need?
If you plan on instantly collecting payments
online, you will need both. If you plan
on collecting a customers
information up front and then manually
processing their payment off-line at a later time, you
will only need a Merchants
Account. If you only plan on collecting
payments by check, you may not need either.
What is an
Affiliate Program? An affiliate
program is cost effective tool designed to drive targeted
traffic to your website. In a typical affiliate program,
you
(the merchant) would typically pay a commission
(percent or flat rate designated by you) based on purchases
made by
customers sent from your affiliates referring
site.
Your affiliates simply post links or banners to your
products or website on their website, ezines, blog or
within an email.
People can click these links and be instantly
taken to your website.
Through the affiliate management process, MWU
Ashop Shopping Cart solution internally
tracks the referral from the affiliate
and provides them (the affiliate) with credit
if a sale is generated. If no sale is generated, no
monetary commission is
tracked.
There are a few tricks to running a successful affiliate
program:
Provide a
strong incentive to your affiliates to market your
products.
On most
products I sell, I offer a 40-50 percent commission.
This provides my affiliates with a reason to promote me
over others
who offer similar products. Additionally, most people
who will sign up for your affiliate program have spent
a lot of
time, effort, and money to develop a customer
database. Therefore, they will expect appropriate
compensation
for providing you with promotional services…and rightfully
so.
Only offer quality products for affiliate
promotion.
Affiliates are
a powerful promotional tool because they will
typically send you prospects that trust the word of
the
affiliate. This results in the affiliate providing you
with warm sales leads which ultimate are easier to convert
into
paying customers. If your products are not "up to
par" you not only damage the credibility of the affiliate
who sent you
traffic, you lessen the likelihood of your affiliates
actually promoting your products.
Make it easy for your affiliates to
promote your products.
Affiliates are
busy people who are trying to run a business of their
own. Most of them do not have the time, energy,
desire, or
knowledge to do a lot of leg work to promote
your products. More often than not, if they have to
do a lot of
work they will
simply opt to not promote your products. You should
set up a solid “resource” database so they can
easily display
your information to their customers.
fortunately, MWU Ashop Shopping Cart solution makes
this process
easy for you
and easy for your
affiliates.
Pay your commissions on a regular
basis.
Affiliates
will not continue to promote your products if they have
to continually ask you to pay them their due
commissions. Send your affiliates their commissions on a
monthly bases. Receiving that check will almost always
get
them excited
to do more promotion for you.
Stay in contact with your
affiliates.
Always provide
your affiliates with notices about new products, affiliate
resources, and other information that will help
them promote
your business. The more contact you have with your
affiliates the more they will provide promotion.
More on
Authorize.net
More information on Authorize.net can be found
HERE
Is it Possible to Try
Before I Buy?
Absolutely. Just submit a request and a demo
will be set up for you to check out. Submit
Request
Customer
Support Customer Support can be
accessed HERE
Our
Guarantee
If for any reason you are not completely
satisfied with our services, you may cancel your account
within the first 45 days of
service and receive a full refund.
If at any time during your subscription to our
services you feel you have not received the
services advertised (excessive server or network
downtime), I will refund your account for that period upon
request.
You can close your account at anytime without
penalty. If you have any questions please complete a
support ticket at by
signing into your account or by navigating
to http://www.marketwithus.com/Clients
Your Prices Are Very
Cheap. Does this reflect in Your Customer Service?
Absolutely not. I understand that
the success of my business is built on your satisfaction.
Therefore, I place your needs
first. Simply wage a support ticket from
your main account and I will help you as quickly as
possible.
What Is
Fantastico Deluxe and How Will It Help
Me? Fantastico Deluxe
integrates with your website control panel and gives you
the ability to automatically install blogs,
forums,
content management systems (CMS), support desks,
website templates and much more with a few clicks of the
mouse. It
requires absolutely no programming or html
knowledge what so ever. For a full list of feature Click
Here
Do You Offer a
GOOD online Site Builder?
Yes. All of the MWU hosting packages come with a
high end online site building software called site
SiteStudio. For more
about the features of SiteStudio click
HERE
Will Refunds be a
Hassle? No!!! Absolutely
not. Just log into your main account
and lodge a support ticket with your request and I
will take care of it.
Its that simple.
If I Sign Up Today,
How Long Will It Take Before My Shopping Cart Account
Is Ready?
Your shopping cart does take some manual
customization during set up. Therefore it can take one to two
business days to
get your account fully set up and
functional. However, it rarely takes this long and is
usually up and running the day of your
request.
I Am New to
ECommerce. Will You Provide
Guidance? MWU does not currently
offer business consulting as one of its services. However,
I will be more than happy to provide
suggestions to the best of my abilities as
defined by my 6+ years of experience in eCommerce.
Can I Customize
the Coding of My Shopping Cart?
Yes and No. There are several HTML pages that you
can customize using your favorite web design software
(Like
frontpage or Dreamweaver). However, the
files that make up the core of MWU Ashop Shopping
Cart solution are all encoded
so they cannot be read or
altered.
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